jijli Casino Privacy Policy

1. Introduction

jijli Casino is committed to safeguarding the privacy and personal data of every individual who interacts with our platform. Whether you are a registered member placing a wager, a visitor browsing our game selection, or a former member whose account has been closed, jijli handles your personal information with care, transparency, and in full accordance with Philippine data protection law.

This Privacy Policy applies to all personal data collected through jijli.cam and any associated mobile-optimized versions of the platform. It covers data collected during the registration process, throughout the lifecycle of your jijli account, and during any communications you have with our customer support team.

This policy should be read alongside jijli's Terms & Conditions and Responsible Gaming Policy, both of which form part of the complete agreement governing your use of jijli. Where personal data is processed for purposes related to responsible gaming or legal compliance, additional rules may apply as detailed in those documents.

2. Personal Data We Collect

jijli collects personal data through several channels and for distinct purposes. The categories of personal data we collect include the following:

2.1 Registration Data

When you create a jijli account, we collect the information you provide directly, including: your full legal name, date of birth, residential address in the Philippines, email address, Philippine mobile number, and your chosen username. This data is required to create and maintain your account in compliance with PAGCOR regulations and our Know Your Customer (KYC) obligations.

2.2 Identity Verification Data

For identity verification purposes, jijli may collect copies of government-issued identification documents (such as a Philippine passport, SSS ID, PhilSys card, or driver's license), proof of address, and payment method documentation. This data is processed under our legal obligation to comply with anti-money laundering regulations and PAGCOR licensing requirements.

2.3 Financial & Transaction Data

jijli collects records of all deposits, withdrawals, wagers, winnings, and bonus transactions associated with your account. Payment method details — such as your GCash or PayMaya mobile number, or bank account information for BPI, BDO, or Metrobank — are stored in a tokenized or encrypted format. jijli does not store full credit or debit card numbers on its servers.

2.4 Usage & Activity Data

We automatically collect technical and behavioral data when you use jijli, including: your IP address, device type and operating system, browser type and version, pages visited, games played, session duration, clickstream data, and the date and time of access. This data is used for platform security, fraud detection, and service improvement.

2.5 Communications Data

If you contact jijli's customer support team via live chat or email, we retain records of those communications, including the content of messages and any supporting information you provide. This data is retained for quality assurance, dispute resolution, and regulatory audit purposes.

2.6 Responsible Gaming Data

Where you use jijli's responsible gaming tools — such as deposit limits, session reminders, or self-exclusion requests — we record those preferences and actions as part of your account profile to ensure they are enforced across all sessions and platforms.

3. How We Use Your Personal Data

jijli uses the personal data we collect for the following purposes:

jijli will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your consent or establishing a separate legal basis for the new processing activity.

4. Legal Basis for Processing

Under the Philippine Data Privacy Act of 2012 and its Implementing Rules and Regulations, jijli processes your personal data on one or more of the following lawful grounds:

• Contract Performance: Processing is necessary to fulfill the obligations under your agreement with jijli, including operating your account, processing transactions, and providing gaming services.
• Legal Obligation: Processing is required to comply with applicable laws and regulations, including PAGCOR licensing conditions, anti-money laundering legislation, and mandatory age verification requirements.
• Legitimate Interest: Processing is necessary for the legitimate interests of jijli, including fraud prevention, platform security, and service improvement, where those interests are not overridden by your rights and interests.
• Consent: For certain processing activities — specifically, the sending of promotional and marketing communications — jijli relies on your explicit, freely given, and revocable consent. You may withdraw consent at any time without affecting the lawfulness of processing prior to withdrawal.

5. Data Sharing & Disclosure

5.1 Service Providers

jijli engages trusted third-party service providers who process personal data on our behalf for specified, limited purposes. These include payment processing partners (GCash, PayMaya, BPI, BDO, Metrobank), identity verification services, game software providers, fraud detection systems, cloud infrastructure providers, and customer support platforms. All service providers are bound by data processing agreements that prohibit them from using your data for any purpose beyond the service they provide to jijli.

5.2 Regulatory Authorities

jijli is required by law to share certain personal and financial data with PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other relevant Philippine government authorities. Such disclosures are made only to the extent required by applicable law and in response to lawful requests from those authorities.

5.3 Business Transfers

In the event of a merger, acquisition, or sale of all or a substantial portion of jijli's business assets, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and any material changes to the terms under which your data is held prior to the transfer taking effect.

5.4 No Sale of Personal Data

jijli does not sell, rent, or trade your personal data to third-party advertisers, data brokers, or marketing companies. Your personal information is not a product at jijli — it is a responsibility.

6. Cookies & Tracking Technologies

jijli uses cookies, web beacons, pixel tags, and similar technologies to operate and improve the platform. The categories of cookies jijli uses are as follows:

• Strictly Necessary Cookies: These cookies are essential for the jijli platform to function. They enable core features such as user authentication, session management, security controls, and the display of your account balance. These cookies cannot be disabled.
• Performance & Analytics Cookies: These cookies collect aggregated, anonymized data about how visitors use jijli — which pages are visited most often, how long sessions last, and where users navigate from. This information is used to improve the platform experience.
• Functional Cookies: These cookies remember your preferences, such as your selected language and display settings, so you don't need to reconfigure them on each visit.
• Responsible Gaming Cookies: These cookies store your active responsible gaming preferences, including session time limits and display settings for gaming reminders, to ensure these protections remain active across visits.

You may manage your cookie preferences through your browser settings. Note that disabling strictly necessary cookies will impair the functionality of jijli and may prevent you from accessing your account or completing transactions.

7. Data Retention

jijli retains personal data for as long as necessary to fulfill the purposes for which it was collected, to comply with legal obligations, and to resolve disputes or enforce agreements. The following general retention periods apply:

• Active Account Data: Retained for the duration of your jijli account and for a minimum of five (5) years following account closure, in accordance with PAGCOR licensing requirements and Philippine anti-money laundering regulations.
• Transaction Records: Financial transaction records are retained for a minimum of five (5) years following the transaction date, as required by the Anti-Money Laundering Act and its implementing rules.
• Identity Documents: Copies of identity documents submitted for KYC verification are retained for a minimum of five (5) years after account closure.
• Support Communications: Records of customer support interactions are retained for two (2) years following the date of the last interaction.
• Self-Exclusion Records: Data related to self-exclusion requests and responsible gaming interventions is retained indefinitely to prevent re-registration by excluded players.
• Marketing Consent Records: Records of your marketing consent or withdrawal of consent are retained for the duration of your account and for five (5) years thereafter.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymized so that it can no longer be associated with any individual.

8. Data Security

jijli implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:

• TLS/SSL encryption for all data in transit between your device and jijli servers;
• AES-256 encryption for sensitive data stored at rest, including financial information and identity documents;
• Multi-factor authentication options for jijli account access;
• Regular security audits, vulnerability assessments, and penetration testing conducted by independent security professionals;
• Access controls that limit employee access to personal data on a strict need-to-know basis;
• Dedicated fraud monitoring systems that operate 24/7 to detect and respond to suspicious account activity;
• Incident response procedures that enable jijli to detect, contain, and notify affected individuals of any personal data breach within the timeframes required by Philippine law.

While jijli takes all reasonable steps to protect your personal data, no system is entirely immune to security risks. You are responsible for maintaining the security of your jijli account credentials and for ensuring that your device is adequately protected against malware and unauthorized access.

9. Your Data Rights

Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to the personal data jijli holds about you:

To exercise any of these rights, please contact jijli's Data Protection Officer via live chat or by email at [email protected]. We will acknowledge your request within three (3) business days and respond substantively within fifteen (15) business days. Where requests are complex or numerous, this period may be extended by a further fifteen (15) business days, and we will notify you accordingly.

If you are not satisfied with how jijli handles your data rights request, you have the right to lodge a complaint with the National Privacy Commission of the Philippines (NPC).

10. Children's Privacy

The jijli platform is strictly intended for adults aged twenty-one (21) years and above. jijli does not knowingly collect personal data from any individual under the age of 21. If jijli becomes aware that personal data has been collected from a person under the minimum age, that data will be deleted immediately and the associated account will be permanently closed.

If you are a parent or guardian and believe that a minor has registered an account on jijli or provided personal information to the platform, please contact our support team immediately so that we may take appropriate action. jijli cooperates fully with parents, guardians, and regulatory authorities to prevent underage access to online gaming platforms.

11. Changes to This Privacy Policy

jijli reviews this Privacy Policy periodically and may update it to reflect changes in our data practices, applicable law, or PAGCOR regulatory requirements. The effective date of the most current version will always be displayed at the top of this page.

Where changes to this Privacy Policy are material — meaning they significantly affect your rights or how your data is processed — jijli will notify you via your registered email address or via a prominent notice on the jijli platform at least fourteen (14) days before the changes take effect.

Your continued use of jijli following the effective date of a revised Privacy Policy constitutes your acknowledgment of the updated terms. If you do not agree with any changes, you may request account closure by contacting our customer support team.

12. Contact & Data Protection Officer

jijli has appointed a Data Protection Officer (DPO) responsible for overseeing our compliance with the Data Privacy Act of 2012 and this Privacy Policy. If you have any questions, concerns, or requests regarding the handling of your personal data, you may contact us through the following channels:

• Live Chat: Available 24/7 directly on the jijli platform — the fastest way to reach our support team.
• Email: [email protected] — for formal data rights requests, please include "Privacy Request" in your subject line.

For data rights requests, please provide: your full name as registered on your jijli account, your registered email address, and a clear description of the right you wish to exercise. jijli may request additional verification of your identity before processing any data rights request to protect against unauthorized access to personal information.